Privacy Policy

Effective Date: March 7, 2022

At Hub Liquor Store, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website at www.hubliquorstore.com or use our services. By accessing our website, you agree to the terms and practices described in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience.

a) Personal Information

When you create an account, place an order, or contact us, we may collect:

Your name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party providers)

b) Non-Personal Information

We may also collect non-identifiable data, such as:

IP address
Browser type and version
Device information
Website usage and interaction data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders: To ensure timely and accurate delivery of your purchases.
Improve our services: By analyzing browsing behavior and customer preferences to enhance your user experience.
Provide customer support: To respond to inquiries, address issues, and provide assistance.
Send marketing and promotional communications: Only with your consent. You can opt out at any time.
Prevent fraud and maintain security: By verifying your age and ensuring compliance with legal regulations.

3. How We Protect Your Information

We are committed to safeguarding your personal data through industry-standard security measures, including:

Encryption & Secure Payment Processing: We work with trusted third-party payment processors to ensure secure transactions. We do not store your credit card details.
Data Storage Security: We use firewalls, encrypted databases, and secure servers to protect your data.
Restricted Access: Only authorized personnel have access to sensitive personal information.

While we take every precaution to ensure the security of your information, please understand that no system is completely secure. If you suspect any unauthorized use of your data, please contact us immediately.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers in the following instances:

Payment Processors: To securely process your transactions.
Shipping Providers: To facilitate the delivery of your orders.
Legal Compliance: If required by law, we may disclose your information to legal authorities.

We ensure that our third-party service providers adhere to stringent privacy standards to protect your data.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies help us:

Remember your preferences
Provide personalized recommendations
Analyze website traffic and improve our site

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of the website.

6. Your Rights and Choices

You have the right to:

Access your data: Request a copy of the information we hold about you.
Update or correct your information: Ensure that your personal details are accurate.
Request data deletion: Ask us to delete your personal data, where allowed by law.
Opt-out of marketing communications: Unsubscribe from promotional emails at any time.

To exercise any of these rights, please contact us at info@hubliquorstore.com.

7. Age Restriction and Compliance

Hub Liquor Store operates in compliance with Canadian liquor laws. Our services are intended only for individuals of legal drinking age, which varies by province (18 or 19 years old). By using our website, you confirm that you meet the legal drinking age requirements. If we suspect a user is underage, we may request age verification and cancel orders accordingly.

8. Data Retention Policy

We retain your personal data only for as long as necessary for:

Order processing and customer service
Compliance with legal, regulatory, and tax obligations
Fraud prevention and security purposes

Once the data is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, along with an updated effective date. If the changes significantly impact your rights, we will notify you via email or through announcements on our website.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us:

📧 Email: info@hubliquorstore.com
📍 Address: Hub Liquor Store, 116 Oakwood Ave, Syracuse, NY 13202, United States

Thank you for trusting Hub Liquor Store with your privacy. We are committed to providing a secure and reliable shopping experience.